H&R Block recognized 24 company and franchise associates, including Lori Dunn of Lebanon, for going above and beyond for their clients with the 2019 Henry W. Bloch Excellence in Client Service awards. The awards recognize H&R Block and Block Advisors tax-office associates for their extraordinary client service, exceptional tax expertise and ongoing commitment to solve problems and advocate for clients.
Dunn is a client services professional working at the H&R Block tax office at 199 Heater Rd. She has been at the same office since 2013 and is a familiar face for returning clients. Dunn volunteers with the Prouty Cancer Walk and spends time outside of the tax office with children and grandchildren.
The award is named in honor of Henry W. Bloch, co-founder and honorary chairman of H&R Block, who passed away earlier this year at 96. More than six decades ago, Bloch and his brother, Richard Bloch, began preparing taxes for clients with a clear principle in mind: providing exemplary service for a fair cost.
“This year’s awards hold special significance. Henry was passionate about serving our clients and our communities. In fact, H&R Block’s purpose – to provide help and inspire confidence in our clients and communities everywhere – speaks right to the heart of what mattered to Henry,” said Karen Orosco, H&R Block senior vice president for retail. “I believe Henry would be extremely proud to see Lori carry on his legacy and recognized with the award that shares his name.”
Award winners toured and later attended the dinner awards ceremony with H&R Block senior management at H&R Block’s world headquarters, which anchors the Power and Light district in downtown Kansas City. Their Kansas City tour also included a trip to the Nelson-Atkins Museum of Art, which includes the Bloch Galleries of impressionist and post-impressionist art collected by Bloch and his wife, Marion Bloch.